We make every effort to screen and validate the data supplied to us, prior to contacting you, however if we have contacted you after your IVA/Trust Deed has completed, please contact us via any of the methods on our website or on the letter that you have received and we will update our records and make sure that your credit file is correctly updated.
In order to update our system and your credit file accurately we may need to ask you to confirm the name of the Insolvency Practitioner firm that managed your IVA or Trust Deed and the date of completion of your IVA or Trust Deed. If you write to us please include this information in your correspondence, and if you call please try to have this information to hand. It is helpful if you are able to send us a copy of your completion certificate from your IVA or Trust Deed. Please note, you are under no obligation to provide this information, however, it will help ensure your records are accurate and updated to correct any errors.